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If you wish to speak to someone about any particular service or need futher advice please complete a form from the main home page and your request will be supported.



·        Kooth: Free, safe and anonymous online support for young people (11-19 years plus) available at all times on and includes accessing online counselling support (Monday – Friday: 12pm – 10pm, Saturday – Sunday: 6pm – 10pm) 

  • School Nurse Services (Chat Health): ChatHealth, a confidential text messaging service that enables children and young people (11 year old plus) to contact their local Public Health nursing (school nursing) team and is available on 07480 635486 

·        Sandwell Beam Drop in-service - An Emotional Health and Wellbeing Service for young people (anyone under 19):  Twitter @beamsandwell 

·        Health For Teens Website: For general health advice  

·        DECCA: Sandwell Drug and Alcohol Services are still available as and when needed. Please phone 0121 5692201 or email  

·        Brook (Sexual Health Support: 11 years old plus): Are contacting young people directly to discuss the appropriate mode of support for their personal circumstance. 

·        Childline: Website is operating  and the counselling service is still available; please call 0800 1111 

·        Papyrus (Youth Suicide Prevention charity): Still operating. Please call 0800 0684141 or email 

·        CEOP - Child Exploitation and Online Protection - 

·        NHS - Fast medical help when it is not an emergency call 111 

·        Police  - non urgent/emergency incidents that require police support call 101 

·        WMNow – Live police and emergency services updates in your area.

·        Samaritans – someone to listen without judgement or advice. Call - 116 123 or email  

· - A confidential helpline offering support on parenting and family matters. Call – 0808 800 222 

· - Mental health charity offering support and guidance. Call 0300 123 3393 9am – 5pm. 

· - Parental, marriage and bereavement support. Call 02920810800. Available Monday 10:00 to 17:00, Tuesday – Thursday 9:00 to 17:00 and  Friday – 9:00 to 16:30. 

· - Relationship and family support with counsellor online.  

·        Black Country women’s aid – for those living with Domestic Abuse or call on 0121 553 0090 

·        Sandwell Childrens Trust - Social Services & Support. MASH – 01215563100
Welcome to Chacewater Community Primary School